Seller Ships to Buyer-Bulk Chemical
Date Updated: 2004-01-23
ID: AA2J
Context of Use: As
part of the procurement process, the seller will ship the bulk product
to the buyer. Bulk fertilizer process is similar to chemical packaged
goods.
Scope: Shipment from Seller location to Buyer's specified location. Out of Scope - order process, invoice process or payment process.
Level: Summary
Primary Actor: Seller
Stakeholders and Interests- Seller:
Selling and shipping goods.
- Buyer:
Receiving the goods.
- Carrier:
Transporting the goods from Seller to Buyer
Preconditions- Carrier has been selected.
Main Success Scenario
| 1. | Seller releases product via Carrier to Buyer's specified location. |
| 2. | Carrier delivers product to Buyer's specified location. |
| 3. | Carrier notifies Seller of quantity delivered. |
| 4. | Seller transmit a Ship Notice to Buyer of shipment |
| 5. | Buyer receives Ship Notice transmission. |
Extensions
Extensions for Step 1
- Extension # 1: Buyer is picking product up from seller rather than having it shipped by carrier.
| 1. | Buyer picks up product from Seller. |
Extensions for Step 2
- Extension # 1: Carrier does not deliver product as ordered.
| 1. | Buyer notifies Seller for dispute resolution. |
Extensions for Step 3
- Extension # 1: Carrier unable to notify Seller.
| 1. | Seller contacts Carrier for resolution. |
Extensions for Step 4
- Extension # 1: Seller unable to transmit Ship Notice
| 1. | Seller checks internal systems and connections for resolution. |
| 2. | Seller resolves issues and sends Ship Notice |
Extensions for Step 5
- Extension # 1: Buyer unable to receive Ship Notice transmission.
| 1. | Seller receives acknowledgement of Buyer unable to receive transmission. |
| 2. | Seller contacts Buyer via phone or email regarding the issue with the transmission. |
| 3. | Buyer checks internal systems and connections for resolution |
| 4. | Buyer resolves issue and receives Ship Notice. |
Postconditions- Buyer receives the product.
Notes| 1. | Bulk customer pick-ups are treated similar to the package goods process. |
| 2. | Some Sellers may be using terminals as ship from locations. |
Author: Marilyn Hunter
Date Created: 2003-10-29This document generated using UseCase.xsl version 2003-10-31